These steps follow the SmileCash withdrawal guide published by Bwinners. Its terms list a minimum withdrawal of USD 1 and a maximum of $1,500 per day.
What you need
- A Bwinners account with a withdrawable balance.
- A SmileCash wallet in your own name.
- Verified identity if required (Bwinners' terms require a Zimbabwe-issued ID and proof of residence for withdrawals over $2,000).
Step by step
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Log in to your Bwinners.co.zw account and tap Me at the bottom right of the screen.
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Tap the Withdraw button.
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Enter the withdrawal amount in USD and tap Withdraw.
Minimum USD 1; maximum $1,500 per day, according to Bwinners' terms.
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Tap Confirm to proceed.
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Bwinners sends you a one-time code (OTP) by SMS.
Never share this code with anyone.
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Enter the code and tap Confirm.
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ZB Bank sends a confirmation of the withdrawal to your SmileCash account.
Common problems and fixes
- Withdrawal pending or delayed: see why betting withdrawals are delayed.
- Active bonus: Bwinners' terms say unused bonus funds are forfeited when you request a withdrawal.
- Withdrawing a deposit you did not bet with: the terms say a 10% processing fee may apply.
Important conditions
- Minimum USD 1, maximum $1,500 per day.
- KYC may be required; over $2,000 needs a Zimbabwe-issued ID and proof of residence.
- Stated support response time: 24 to 48 hours.
Getting help from Bwinners
- Call / WhatsApp: +263 78 589 3111
- Email: support@bwinners.net (also listed: support@bwinners.co.zw)
- Stated response time: within 24 to 48 hours
Contact details as published on bwinners.co.zw and promo.bwinners.co.zw, checked 22 October 2026.
Before you sign up: read our full Bwinners review, including its licence status and rules.
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