How we review bookmakers

The criteria we use for every bookmaker page, what our licence labels mean, and how a rating would be calculated if we show one.

Last reviewed 22 October 2026

What every bookmaker page covers

  1. Licensing: what the bookmaker states, and what evidence we have recorded for it.
  2. Payments: deposit and withdrawal methods we have seen on the bookmaker's own pages, plus limits and fees where published.
  3. Account rules: verification requirements, one-account rules, dormancy and similar terms.
  4. Bonus conditions: wagering requirements, minimum odds, expiry and withdrawal rules.
  5. Support: official contact channels and stated response times.
  6. Sources: links to every page we used, with the date checked.

Licence labels

LabelMeaning
Licence verifiedWe have recorded evidence of a licence: the brand appears in the Lotteries and Gaming Board's public operator register, or the bookmaker's own website names its regulator (with a licence number where given). The source and date are shown on the review. Where the licence is offshore, we say so.
Verified: no licence foundWe checked and could not find a valid licence.
Licence not yet verifiedWe have not found that evidence yet. We quote whatever the bookmaker itself says.

Ratings

We only show a rating when a bookmaker has been assessed against all of the criteria below, using the same scale for every bookmaker, and we always explain the score. If there is no rating on a page, it has not been scored yet.

CriterionWhat we look for
Licensing evidenceA licence confirmed with the Zimbabwean regulator
Payment clarityLocal deposit and withdrawal methods, limits and fees clearly published
Fair, clear termsReadable rules on verification, voids, bonuses and withdrawals
SupportOfficial channels, response times, complaints process
Responsible gamblingDeposit limits, time-outs, self-exclusion and age checks

Commissions never affect ratings or the order of bookmakers. Our directory is not a ranking.

What we do not review

We do not judge odds quality or predict which bookmaker will make you money. Odds change constantly, and every bookmaker has a margin.